4th February 2011 At time of payment I was told that I could not use my gift certificate and if i which to use it I would have to pay full price. I contacted the manager and asked for a refund of $10 the difference between the speical and full prices. She refused. At the time it did not state on the website 2 Feb 2011 that gift certificates can not be used on specials. Plus it does not state on her gift certificates that they can not be used on specials.
The manager has told me that she has 3000 more gift certificates that were printed wrong, missing the statement 'can not be used on specials' and she will continue to use them.
Ask first, as this company is misleading their customers.
I did use my gift certificate as I will not be returning.
At time of payment I was told that I could not use my gift certificate and if i which to use it I would have to pay full price. I contacted the manager and asked for a refund of $10 the difference between the speical and full prices. She refused. At the time it did not state on the website 2 Feb 2011 that gift certificates can not be used on specials. Plus it does not state on her gift certificates that they can not be used on specials. The manager has told me that she has 3000 more gift certificates that were printed wrong, missing the statement 'can not be used on specials' and she will continue to use them. Ask first, as this company is misleading their customers. I did use my gift certificate as I will not be returning.