We offer. . .
Training and assessment plus on-going performance measurement solutions that will improve the performance of your staff and your business.
TalkTactics® have developed a web-based solution that provides one solution for both Classroom training AND E-learning.
An online repository of all of your classroom training, that can be simply downoladed by any of your trainers, anywhere around the world, guarantees consistency of the training material on offer.
Our e-learning module provides a repository for all online learning, as well as the ability to roll out new processes etc, with the ability to report on who has read it. Also provides a variety of testing questions, and the ability to include different forms of multimedia.
The performance measurement module provides the ability to consistently measure, coach and develop your staff across all your teams and Centres anywhere in the world, with advanced reporting features.
Products/Services
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Performance Measurement
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e-learning
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Licensed Contact Centre Learning Material