16th January 2013 I had my mower serviced in June 2012, new oil, blade and filters etc.The mower was 18 mths old and running perfectly. When i mowed the lawns for the first time after the service it was hard to start and idled really slowly for about a minute, then it was ok after that. Admittedly i should have taken it back then and there, but never did, i just put up with it. Now (Jan 2013 ) it cuts out and won't start. I returned it and asked if they could find the the problem, which they did.I told the chap what had happend, but he said June was a long time ago which suggested the choke had broken recently, which was not the case. The auto choke was broken into three pieces. Now, $90 later i have a mower with a manual choke which needs pumping and a non original mower. So if it's not right, take it back immediately, don't put it off because you won't get any satisfaction from this place. I certainly won't be going back.