2nd August 2012 I was hunting for wall reading lights for our bedroom and went to a number of stores but couldn't find anything nice and of good quality. I called into Alpha Bright Lights and what an amazing selection of good quality lights they have! The sales ladyl was extremely helpful. She took a lot of time giving excellent advise on the various options I had. It was good that all the lights available could be turned on so you could actually see how they looked. I am extremely happy with my purchase and will go back there when I need more lights. A great shop with great service that I can highly recommend.
2nd August 2012 I was hunting for wall reading lights for our bedroom and went to a number of stores but couldn't find anything nice and of good quality. I called into Alpha Bright Lights and what an amazing selection of good quality lights they have! The sales ladyl was extremely helpful. She took a lot of time giving excellent advise on the various options I had. It was good that all the lights available could be turned on so you could actually see how they looked. I am extremely happy with my purchase and will go back there when I need more lights. A great shop with great service that I can highly recommend.
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Sultan_Pepper
14th April 2012 We got great service thank you, the shop assistant was very knowledgeable and friendly. Our bedroom and bathroom both look fantastic with the new LED lamps we have in. Cheers.
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Bazzalis
6th March 2012 I found the service here incredibly poor. Gave up my first visit. Second visit the man behind the counter looked me up and down, did not offer me service once while I was in the shop and was almost pointedly rude when I asked a question. I guess he figured I was not -upper class- enough for his lights in my track pants. Which is funny given if he knew I was buying for a complete house rennovation!!!! Have since moved onto another lighting shop that has found a life-long customer in me. Do not deal with this shop if you are looking for customer service. I, with the review below me, will never shop here again.
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jktp
29th July 2011 I have always received wonderful service from the friendly team at Alpha. Each time I've been in the shop, I've been greeted with a friendly smile and helpful information. So, contrary to the above, I would recommend this shop to anyone. I often find that people who write bad things about businesses online, usually have an axe to grind or a hidden agenda. I suggest consumers judge for themselves.
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BBB
4th April 2011 I had been dealing with 2 lovely sales assistants over the last few weeks and spent $100's on lighting with this company. Upon purchasing additional lighting, unfortunately when it was opened, the product was broken. When I took it back, the manager was extremely rude and said that they dont sell faulty products and accused me of breaking it and would not replace it. After telling him I didnt appreciate his tone of voice, he told me to get out of his shop as I was a liar and he didnt sell to people who accused him of selling faulty products. I have never ever been spoken to in this manner before by anyone, let alone been asked to leave the premises! So beware of this business, they obviously do not understand the Consumer Guarantees Act and have never been to a customer service workshop. And all over a $13 part ... some people have to learn the hard way. I for one, will never shop here again and suggest that you dont either.
I was hunting for wall reading lights for our bedroom and went to a number of stores but couldn't find anything nice and of good quality. I called into Alpha Bright Lights and what an amazing selection of good quality lights they have! The sales ladyl was extremely helpful. She took a lot of time giving excellent advise on the various options I had. It was good that all the lights available could be turned on so you could actually see how they looked. I am extremely happy with my purchase and will go back there when I need more lights. A great shop with great service that I can highly recommend.