25th February 2013 Terrible experience at yet another nail salon. My first visit went extremely well, lovely staff and gave me great advice on how to get my nails repaired. Unfortunately that advice didn't work, so I returned and got further advice and they did my nails again. I returned weeks later for a freshen up, and it was a disaster. My nails were rushed, they were coming away and breaking within 3 days of my visit and looked terrible. I emailed them and got the rudest reply, saying I should really get their advice before doing my nails. When I mentioned that it was all done via their advice, they never replied again. I gave them the chance to rectify, and they chose not to go down that path. They are just a smidgen away from the mall nail places, not much better at all!
Terrible experience at yet another nail salon. My first visit went extremely well, lovely staff and gave me great advice on how to get my nails repaired. Unfortunately that advice didn't work, so I returned and got further advice and they did my nails again. I returned weeks later for a freshen up, and it was a disaster. My nails were rushed, they were coming away and breaking within 3 days of my visit and looked terrible. I emailed them and got the rudest reply, saying I should really get their advice before doing my nails. When I mentioned that it was all done via their advice, they never replied again. I gave them the chance to rectify, and they chose not to go down that path. They are just a smidgen away from the mall nail places, not much better at all!