29th April 2013 Thank you Careful Garden Works for caring for our lawns, mowing, gardening, trimming, and for doing odd jobs around our home for the past 6 years. Works diligently, is hard working, friendly, helpful and thank you for being so helpful to my husband who is a recent amputee. You have turned up when you said you would even when it has been raining and have never been late. My husband was extremely impressed that you and your workers are willing to put your hand to anything and no job is too small or too big. We appreciate the work you have done for the past 6 years and look forward to your continued excellent service in future. I am happy to be contacted for a reference to any of your future clients.
We do a friendly, courteous garden maintenance service. It's all in the name, you will be surprised at what we can do!
At Careful Garden Works, our services include: hedge pruning, trees, garden maintenance, section clearing and more! We alter price to the job that needs doing and offer competitive price. With more than 3 years of experience, we offer efficient service to both residential and commercial sectors.
For more information, please give us a call today.
29th April 2013 Thank you Careful Garden Works for caring for our lawns, mowing, gardening, trimming, and for doing odd jobs around our home for the past 6 years. Works diligently, is hard working, friendly, helpful and thank you for being so helpful to my husband who is a recent amputee. You have turned up when you said you would even when it has been raining and have never been late. My husband was extremely impressed that you and your workers are willing to put your hand to anything and no job is too small or too big. We appreciate the work you have done for the past 6 years and look forward to your continued excellent service in future. I am happy to be contacted for a reference to any of your future clients.
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disappointed1
11th February 2013 Overall the enthusiasm is great! First impression keen to get the job done and finished. BUT what do you do when the job is unsatisfactory?
As customers we had expectations given the online advertising and especially their mission statement.
Careful would imply just that, however we had received everything but that.
As customers willing to pay on completion of job, we would have appreciated a higher standard of work at the very least what we had asked for, a good clean section to maintain.
Several attempts were made to rectify this with the co-owner tirelessly trying to make things right. We were left feeling we were about to pay for a service that had fallen short and worse had received poor follow up customer service. Instead were demanded to pay up front regardless of job being unsatisfactory.
First instance should be to clearly communicate ALL areas that need addressing and a written quote, not a rushed quote. Secondly, to revise and advise the customer if there are hindrances affecting the service, cost of service and final outcome.
Lastly, good positive customer service will give you return business and word of mouth. Unfortunately this is not case.
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Thank you Careful Garden Works for caring for our lawns, mowing, gardening, trimming, and for doing odd jobs around our home for the past 6 years. Works diligently, is hard working, friendly, helpful and thank you for being so helpful to my husband who is a recent amputee. You have turned up when you said you would even when it has been raining and have never been late. My husband was extremely impressed that you and your workers are willing to put your hand to anything and no job is too small or too big. We appreciate the work you have done for the past 6 years and look forward to your continued excellent service in future. I am happy to be contacted for a reference to any of your future clients.