10th December 2013 Beggars belief!
I engaged this company for an end of tenancy clean and carpet shampoo at a cost of $300 for a 2 bedroom apartment. Upon inspecting their work it was apparent that - the kitchen floor had not been properly cleaned, the skirting boards around the whole apartment had not been wiped for dust, there were a number of marks left on walls that should have been wiped down, the hanging light in the living area had not been wiped for dust, carpet had not been properly vacuumed, the toilets were not scrubbed with a brush, the bathroom sink still had soap scum around the sink hole, the kitchen sink had not been wiped out, the bathroom extractor fans had not been properly dusted... I could go on.
I called Rosemary back to show the poor job her and her team had done - her response was abrupt and her team then recommenced waving mops around the room in the hope that doing so may miraculously clean the apartment.
To rub salt in the wound, I spent an hour and half of my day in the empty apartment waiting for them to show up... I should have heard alarm bells when they asked me to pay upfront... Mea culpa.
An extremely disappointing job - this company is not fit for purpose.
Beggars belief! I engaged this company for an end of tenancy clean and carpet shampoo at a cost of $300 for a 2 bedroom apartment. Upon inspecting their work it was apparent that - the kitchen floor had not been properly cleaned, the skirting boards around the whole apartment had not been wiped for dust, there were a number of marks left on walls that should have been wiped down, the hanging light in the living area had not been wiped for dust, carpet had not been properly vacuumed, the toilets were not scrubbed with a brush, the bathroom sink still had soap scum around the sink hole, the kitchen sink had not been wiped out, the bathroom extractor fans had not been properly dusted... I could go on. I called Rosemary back to show the poor job her and her team had done - her response was abrupt and her team then recommenced waving mops around the room in the hope that doing so may miraculously clean the apartment. To rub salt in the wound, I spent an hour and half of my day in the empty apartment waiting for them to show up... I should have heard alarm bells when they asked me to pay upfront... Mea culpa. An extremely disappointing job - this company is not fit for purpose.