2nd August 2007 We called Active Locksmiths to get a lock repaired on one of our vehicles on our car yard, we had never used Active before......he got into the car and whilst repairing the lock smashed the window !!! never have we had this happen before. He then came into the office with an invoice for his work?? We had no problem with paying for the work, but he had absolutley no intentions of compensating, repairing, or even saying sorry for the smashed window?????? What an absolute Tosser!!