i used this service this year and found them extremely quick and helpful. Not only did i get a very welcome tax refund but it was delivered to me exactly when stated and extremely promptly. Could not recommend them more.
Di
5th September 2012 Hi,
i used this service this year and found them extremely quick and helpful. Not only did i get a very welcome tax refund but it was delivered to me exactly when stated and extremely promptly. Could not recommend them more.
Di
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fixmypcbro
23rd August 2011 Was disappointed with the service, had to follow up on everything and never got called back even when leaving a reasonable time for them to call back.
The final straw was being told i was due a tax refund and that it would be in my account on the Friday after a months of hassels and no email notifications to let me know they were holding the money from my tax returns for 2 previous tax years as outlined on their website. I then got a phone call on Saturday after calling to check why it had not been paid only to be told i was infact not due a tax return for the 2010-2011 year which i knew was untrue i hadnt't worked a full year.
I switched to another company who investigated my claim and delt with it promptly to find i was due a return ( around $300 which is alot if you are a student like me ).
I strongly recommended to George ( The owner? or Manager?) that he reviews his staff and procedures more carefully - i shouldnt have to repeat my name letter for letter 3 times when its a pretty straight forward name having to repeat it 6 times overall made me question the competence of the staff handling my financial tax items. If you haven't been contacted by them after using them to do the tax return i recommend you do so or it will sit in their national bank account even if you have filled in all your payment details.
I hope they use this feedback to improve their customer service and procedures.
Hi,
i used this service this year and found them extremely quick and helpful. Not only did i get a very welcome tax refund but it was delivered to me exactly when stated and extremely promptly. Could not recommend them more.
Di