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Smith & Smith Windscreen Repair Henderson

Cnr Moselle & Waipareira Avenues, Henderson, Waitakere City, Auckland

Physical address

Whether you need Smith & Smith to repair a chip on your windscreen or need a windscreen or vehicle glass replaced - we're here to help!

Learn more about Smith & Smith Windscreen Repair Henderson

based on 2 review(s)

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Telephone 0800 106667

Fax (09) 836 1229

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wallyt

24th September 2012
Have just had a car window replacement following a break in. Can't speak highly ebnough of the service received- from the call centre over the weekend to the staff at Henderson branch this morning. Courteous, efficient..other businesses could learn from these guys. Five stars.

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Smith&Smith is New Zealand's leading vehicle glass repair and replacement company, serving more motorists than any other repairer.

At Smith&Smith, our aim is to fix your problem as quickly and as conveniently for you as possible.You can choose either to bring your vehicle into one of our over 60 locations throughout the country or, if it is more convenient for you, you can choose for one of our highly skilled Smith&Smith Technicians to carry out the work at a place of your choosing " at home or work.

What(TM)s more, as New Zealand's leading vehicle glass repair and replacement company, Smith&Smith has established strong relationships with most of New Zealand(TM)s major insurance companies, enabling us to help manage your claim, if you are claiming for the work on your vehicle insurance.

Car windscreen repair
Windscreen repair
Windscreen chip repair
Windscreen cracks
Windshield repair
Chip repair
Vehicle glass repair
Windshield replacement
Broken windscreen replacement
Car window replacement
ADAS Re-calibration
Finance available

Our customer service is available 24/7 and we have a workmanship guarantee on our services.

Products/Services

Brands

Smith & Smith Automotive
Smith and Smith
SmithandSmith
Smith&Smith
Car window glass replacement

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0 - 4 Employees

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2 Current Review(s) | 0 hidden

0 Archived Review(s)

hongding

2nd December 2021
IT WAS THE WORST SMITH&SMITH EXPERIENCE EVER!!! I recently replaced a front windscreen from Smith&Smith Henderson. After replacing it, the paint on side frames of the windscreen came off. It was fine until then. Because they were only small parts. Also I already had some scratches on the car. So I didn't expect to receive any big compensation. May be just few paint touch up could do. But Smith & Smith asked me to bring a quote from my panel beater, so I had to travel to my panel beater who is quite far from my place to get a quote. And I had to go back to the Smith & Smith and give them the quote. But then the words changed. The manager called a panel beater next to his company and got a quote from him again. He said they usually get two quotations. But he was still not happy with the quote and he asked me to visit another panel beater for a quote. When I didn't answer, he said he would take a picture and send it to me. I got annoyed and asked if it was because of the money. He said no and said because the panel beater is a big company. Then why I was asked to bring my own quotation in the first place and why he called the panel beater next to his office? The problem isn't just this. The plastic packing on the side of the windscreen was also incorrectly assembled, so they had to redo the work. They also broke the ornaments hanging on the rearview mirror, which was a gift from my friend. The engine oil sticker was not re-attached, making it impossible to know when to change the engine oil. The technician is bad, and the service is bad. He kept telling me "Let me do my job" a few times, making me feel like I am a badass guest. I wasn't stopping him to do his job. He was not doing his job properly. I never thought of making this much of a problem. I was fine with just some touch ups and I was fine with the broken ornament. But the manager's attitude made me so angry.

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wallyt

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Review Smith & Smith Windscreen Repair Henderson

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