23rd May 2012 We visited the lake and ate in here. It offered authentic Chinese food, and friendly customer service. I am surprised of those bad reviews, I am Chinese, I can tell if a restaurant makes good/authentic Chinese food.I guessed some people just not used to have Chinese food and complain about the taste?The staff is nice too, provided us some travel info. And this place was packed with buses of tourists, very busy in summer time.
20th August 2013 Horrible experience. Went there at 830 pm for a dine in. Was told that the restaurant was only doing take away at that moment. So we ended up ordering a fried rice. Waiting there for more than an hour. The employees and waiters there were busy chatting and cleaning around without even taking the slightest glance on us after we ordered the food. I asked about how long should we wait for the mere fried rice and I was just informed that the chef was cleaning the kitchen now. I have to wait for them to clean the kitchen before my order would be entertained. We finally got the food at about 945 pm. They didn't even show the slightest apolog and just throw the food to us. The food was just terrible. The fried rice was wet and half-fried. The chicken was not properly cooked. It is the worst restaurant I have ever taken in my whole life. Irresponsible waiter and chef. Terrible food and terrible experience.
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CHARAT
13th August 2013 I always go to Asian restaurants around the world and by far, this is my worst experience. 1st of all, service is gutting. Waiter keeps on staring at us under his nose while we were eating, no offer of highchair for toddlers..We asked for extra plates but they refused to give us saying the other customers wont have anything to use (when there restaurant was in fact full of empty tables!) and instead of giving us glass for water they gave us mugs. 2nd food was crap. beef was hard and seafood flavor was just awful. Our order comprised of a set meal with dessert but dessert wasnt served until we asked for it and voila, we got sliced oranges with price tags still stuck to the skin! Never coming back!
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euge.wong.3
19th October 2012 The plain rice was cold and stale. The fry chicken was cold on the inside, and the fry prawns batter was really bad quality, the prawn crackers were drimping with brown oil. I ordered 4 dishes, chicken, 2x veg and a prawn, with a large bowl of rice and it came to $118.00 nzd. A complete waste of money, I am Chinese so I know what to expect and what I got was not cooked by chefs. Save your money and keep walking.
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stephlau0203
23rd May 2012 We visited the lake and ate in here. It offered authentic Chinese food, and friendly customer service. I am surprised of those bad reviews, I am Chinese, I can tell if a restaurant makes good/authentic Chinese food.I guessed some people just not used to have Chinese food and complain about the taste?The staff is nice too, provided us some travel info. And this place was packed with buses of tourists, very busy in summer time.
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paulal
29th March 2012 Absoultely disgusting meal! Had Chicken and Sweet Corn soup and got served sweet coloured water! None of us drank it and when we were charged in full I questioned it. He explained that nobody else had complained about it and I had to point out that nobody else was in his restaurant either! Not impressed and poor customer service. When we sent the soup back they just laughed and kept looking over at us. Got them back though as when we left there was a bus load of asians about to go in however I told them it was boo how which means very bad. They went next door. Definately NO return and NO reccommend.
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pearced
21st March 2011 Not a good experience. I bought a takeaway beef & black bean lunch, to sit by the lake. Smelt odd and had a peculiar unpleasant under taste. I took it back and they were not interested. I was directed to an outside rubbish bin with a pointed finger, and promptly dismissed. No apologies, replacement or refund. Shocking lack of service or care.
Any wonder the place was quiet. Next time I will go to a busy eatery.
We visited the lake and ate in here. It offered authentic Chinese food, and friendly customer service. I am surprised of those bad reviews, I am Chinese, I can tell if a restaurant makes good/authentic Chinese food.I guessed some people just not used to have Chinese food and complain about the taste?The staff is nice too, provided us some travel info. And this place was packed with buses of tourists, very busy in summer time.