19th August 2014 About the worst customer service experience I have ever had in my life. Was told a truck would be about 30mins t0 1 hour away. After waiting for 1 hour 45 with no contact I called back only to be told that I had dropped down the priority list and it would be a further couple of hours. When I explained the predicament that I was in I was just told "well we will cancel your order then", essentially saying that they would abandon me late at night leaving me to find another solution.
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MattW
18th May 2009 nice friendly people on the phone, were able to come in the same day I rang, only complaint is I scheduled a 10:30 pickup, at 11:00 I called them to find out where the guy was and he was still at the workshop "getting ready" an hour away.
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About the worst customer service experience I have ever had in my life. Was told a truck would be about 30mins t0 1 hour away. After waiting for 1 hour 45 with no contact I called back only to be told that I had dropped down the priority list and it would be a further couple of hours. When I explained the predicament that I was in I was just told "well we will cancel your order then", essentially saying that they would abandon me late at night leaving me to find another solution.