Oil Changers Hornby

375 Main South Road, Hornby, Christchurch City, Canterbury
Physical address
P O Box 16686, Hornby, Christchurch, 0
Postal address
Oil Changers provide a hassle free oil change completed in 9 minutes or less while you enjoy a quiet cup of coffee in our comfortable waiting room. No appointment is necessary.
 based on 2 review(s)
Telephone (03) 349 2567
Mobile (021) 909 941

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19th December 2012
Good morning Chad,

Thank you for your e-mail, the staff at Papanui did ring us re the faulty fitment of your oil filter.
I looked in our system but did not have any contact details for you.
I have no problems refunding your service cost, with this also I will add a free service in our system for you, in the hope you will try us again.

Chad, we service a lot of cars at Oil Changers Hornby and every so often we have a fault, I am sorry this happened however we do not purposely fit oil filters without seals, I have reviewed the video footage of your service and discussed this with the staff member involved.
I will be out of Christchurch until early February so I ask you to pop in and we will refund you in cash.
Chad, as you said, "you have been so pleased with Oil Changers", but in this instance we have let you down.
We are "kind" people here as well and hope you will give us another go!


Carl Wall
Franchise Owner
Oil Changers Hornby
Oil Changers Lower Hutt
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Contact  Oil Changers Hornby
Telephone (03) 349 2567