Amundson & Amundson provide answering services for ALL your inbound communication via, phone (cellphone & land-line) , websites (web-chat and emails), social networks (posts and replies), text messaging (reminder and postCall)
Our telephone services include:
* Automated Messages for you via Phone, Email, Txt or Fax
* Completed Sales Enquiries
* Completed Service Enquries
* Surveys
* Order Forms
* HelpDesk Calls
* Appointment Setting and Maintaining (ie Reminders and updating details)
Old tried and true ways of answering every call yourself that were once successful have completely lost there effectiveness over the years.
That's why I developed a phone answering approach that will quickly and automatically put you ahead of the game and instantly in a league above your competition.
OLD PHONE MYTH # 1 - "People will call me back if my phone is busy" - But, U.S. and International studies have shown that 2 in 5 callers who can't get through NEVER do. Yes you can put more phone lines on and employ tonnes more staff. However there is a better - easier method of building your business and answering every call when people want to talk with you . Simply by changing your frontline answering approach you'll handle FEWER useless CALLS and MORE IMPORTANT SALES Calls.
OLD PHONE MYTH # 2 - "People will leave a message" - Some will, 3 in 5 callers who get an answer machine will simply HANGUP. Have you ever got the message "We're not here or youv'e called after 5pm" - your ringing at 10am!
The FIRST impression is "You don't care about me?"
By employing another simpler cheaper alternative you can standout from your competitors and have them asking - "Are they still at work - why are they getting so much business"
Check our website for checklists, tips and interviews on how to improve your current reception and on how to select a great answer service!
Products/Services
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Answer Services
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Telephone Answering
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Call Handling
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Inbound Calls
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Message Centre
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Telephone Service
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Call Centre Contractors
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Outsource Reception
Business Hours
Open 24 hours a day
EzyCash Whangarei (0.01 km)
Motorcycle Lab (0.02 km)
Stanley Marine (0.03 km)
Gifts & Games (0.03 km)
It has been a fantastically good arrangement for my salon In Chicago. The polite, efficient English speaking staff are available 24/7/356. What set them apart was a large part of their business is with the salon / spa industry. Other answering services would handle everything from infomercial orders to insurance companies. The staff are very familiar with our terms, so questions about glossing or high lights do not stump them! Most importantly the owner Justine is a very much a hands on leader. Any time I have need to chat she has been right on it personally. It has been one of the best business moves I have ever made!