2nd July 2013 Dealing with this business has been particularly difficult with details on our plans being missed leading to time delays. Even when emailed about it, it would require a physical visit to the draughsman for this to be corrected.
When our plans were being submitted to council, the council sent a letter to Cronin design specifying further information required for the consenting process to commence. Cronin design did not reply to this letter, and when checked on in a months time, the consent had not progressed, leaving us a month behind in the consenting process our build, and ultimately getting a home post earthquake. When confronted about this, Cronin design offer minimal apology, and no reparations.
Dealing with this business has been particularly difficult with details on our plans being missed leading to time delays. Even when emailed about it, it would require a physical visit to the draughsman for this to be corrected. When our plans were being submitted to council, the council sent a letter to Cronin design specifying further information required for the consenting process to commence. Cronin design did not reply to this letter, and when checked on in a months time, the consent had not progressed, leaving us a month behind in the consenting process our build, and ultimately getting a home post earthquake. When confronted about this, Cronin design offer minimal apology, and no reparations.